Terms and Conditions of Use for Xillo (Pty) Ltd - TDI® Assessments and consent.
Effective Date: 1 November 2023
The information provided in this analysis is the sole property of its owner. In the case of a minor, information rights are vested with their legal guardian. By consenting to this analysis, you voluntarily provide your cognitive abilities. For minors, you affirm that you are the legal guardian or parent representing them. The cognitive analysis is exclusively used for analysis and report preparation.
This analysis serves as a reference based on scientific research within the TrueSelf Discovery Identifier (TDI)® field and statistical studies derived from cognitive training analysis. Any decision to act upon instructions, advice, suggestions, or recommendations is entirely at your discretion, and you are solely responsible for the outcomes.
Neither our organisation nor any representatives are liable for consequences under any circumstances. It is strongly advised to consult your family doctor, psychiatrist, or psychologist before making significant decisions. The results provided are indicative only. The company or any authorised representatives shall not be held responsible for any failure in a particular course of study or activity recommended in the report or for decisions made based solely on this report.
Therefore, this report should not be relied upon as the sole instrument for any critical decision-making process.
Xillo (Pty) Ltd. provides the Platform “as is” and makes no warranties, expressed or implied, regarding the reliability, availability, or accuracy of the Platform.
Xillo (Pty) Ltd. is not responsible for the actions, content, or conduct of campaign creators or contributors. You use the Platform at your own risk.
Xillo (Pty) Ltd. shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Platform.
Payment Terms: Payment for assessments must be made in full before the commencement of the assessment process. Invoices are issued upon confirmation of the assessment request and are due within the specified payment period indicated on the invoice.
Refund Policy: Refunds are not applicable once the assessment process has been initiated by a Xillo representative. Once the assessment has commenced, the payment made for the service becomes non-refundable.
Corporate Sales & Credit: For corporate sales availing discounts through our structured pricing, invoices issued are payable upon receipt. Upon successful payment, the purchasing company will receive a credit equivalent to the number of assessments purchased. This credit is valid for a period of 24 months (2 years) from the date of the invoice. Any unused assessments within this period will expire and cannot be refunded or exchanged.
Cancellation Policy: Cancellations for assessment requests must be made in writing at least 2 working days before the scheduled assessment date to be eligible for any potential refund, subject to the refund policy.